Terms and Conditions

Last Updated and Effective Date: 20/8/2024

1. Introduction

Welcome to our Yew Garden website. By accessing or using our website www.yewgarden.com (the "Site"), you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please do not use our Site.

2. Use of the Site

Eligibility: To use our Site, you must be at least 15 years old or have parental consent. By using our Site, you represent that you meet these requirements.

Account Responsibility: If you create an account on our Site, you are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

Prohibited Activities: You agree not to:

• Use the Site for any unlawful or prohibited purposes.
• Post or transmit any content that is defamatory, obscene, or otherwise objectionable.
• Interfere with or disrupt the Site or servers or networks connected to the Site.

3. Intellectual Property

Ownership: All content, trademarks, and other intellectual property on the Site are owned by or licensed to Yew Garden. You may not use any content from the Site without our express written permission.

User Content: By submitting any content to the Site (e.g., reviews, comments), you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, and distribute that content.

4. Products and Services

Descriptions: We strive to ensure that the descriptions and images of our products on the Site are accurate. However, we do not guarantee that the descriptions are error-free.

Pricing: Prices for products are subject to change without notice. We reserve the right to correct any errors or omissions and to cancel or refuse any orders that are placed with incorrect pricing.

Availability: Product availability may vary. We reserve the right to limit the quantity of items purchased and to refuse any order.

5. Orders and Payments

Order Acceptance: All orders are subject to acceptance by us. We may refuse or cancel orders at our discretion.

Payment: Payment must be made through the methods specified on the Site. You are responsible for providing accurate payment information and for ensuring that your payment is processed successfully.

6. Returns and Refunds

Please refer to our [Return and Refund Policy] for detailed information on how to return products and request refunds.

7. Disclaimers and Limitations of Liability

Disclaimers: The Site and all content and products are provided on an "as is" and "as available" basis. We make no warranties of any kind, express or implied, regarding the Site or the products.

Limitations of Liability: To the fullest extent permitted by law, Yew Garden is not liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or products, even if we have been advised of the possibility of such damages.

8. Indemnification

You agree to indemnify and hold Yew Garden, its affiliates, and their respective officers, directors, employees, and agents harmless from any claims, liabilities, damages, losses, or expenses (including reasonable attorneys' fees) arising out of or related to your use of the Site or violation of these Terms and Conditions.

9. Privacy

Your use of the Site is also governed by our [Privacy Policy]. Please review our Privacy Policy for information on how we collect, use, and protect your personal data.

10. Changes to These Terms

We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective when we post the revised terms on the Site. Your continued use of the Site after changes are made constitutes your acceptance of the new terms.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Malaysia, without regard to its conflict of law principles. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts located in Malaysia.

12. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Address: Lot 2214, Tapak Semaian, Batu 15 Paya Jaras, 47000 Sungai Buloh, Selangor
Email: yewgarden.ygsb@gmail.com
Phone: +6012-9021869